Shawnee Inn Cultivating Employee Engagement

Tuesday, April 25, 2017 (Shawnee on Delaware, Pennsylvania) – To cultivate better guest experiences, The Shawnee Inn and Golf Resort elects to host weekly employee enculturation events, allowing their employees to spend time together, learn how to achieve common guest service goals, and of course, get outside on the beautiful property of the Inn. This new program includes bi-weekly luncheons, weekly Breakfast and Learn Seminar and weekly team building activities including golf lessons, river trips, and group hikes. The resort plans to host these events in an effort to reinvest in its staff and create a stronger team environment to better serve guests.

Shawnee’s weekly learning breakfast program includes a one-hour class once a week, starting at 8 am. The classes will cover relevant topics to providing excellent guest service and employees will receive incentives to attend. Luncheons will occur on a bi-weekly basis to promote comradery and celebrate cultural diversity. Staff golf lessons will also take place on a weekly basis. The resort will offer group golf lessons for employees to take part in to provide team building, and an opportunity to get out on the course. The outdoor fun does not stop at golf; The Shawnee Inn plans to offer staff river trips as well, inviting employees to take a break from their work day to enjoy the Delaware River up close and personal. Additionally, the historic resort will encourage employees to partake in guided nature hikes as well. The resort’s knowledgeable recreation staff will lead other staff members on weekly scheduled nature hikes in the Delaware Water Gap National Recreation Area.

As staff engagement continues to increase at The Shawnee Inn, guests can expect an even better experience as well! Bi-weekly luncheons will create a more unified team of staff members who will be more knowledgeable about guest service practices thanks to learning breakfasts, and more qualified to talk about the resorts amenities and included activities because of the weekly river trips, golf lessons, and guided hikes. The Shawnee Inn is excited to add these new additions to the culture and everyday life of being a team member in the Shawnee family.


About The Shawnee Inn and Golf Resort

The Shawnee Inn and Golf Resort, rich in breathtaking views, features 80 rooms in the historic Inn, 12 rooms in the Delaware Lodge, plus six suites and three cottages in Shawnee’s luxury accommodation, the Legacy Collection. Shawnee’s varieties of recreational facilities make it an ideal destination for any event. Choose from Shawnee’s 27-hole championship island golf course, golf lessons at the Golf Academy, six-hole lighted Chip and Put Course, skiing at Shawnee Mountain, mountain biking, or hiking on the scenic Appalachian Mountain trails, canoeing, rafting, fishing, kayaking, indoor pool, fitness room, tennis, professional theater, and Spa Shawnee and Salon.