Authentic Outdoor Experience for the Discerning TravelerLive Chat
Fall Spa SpectacularFall Spa Spectacular November 2-December 21, 2014 Enjoy an overnight stay with breakfast and a luxurious three-hour session of spa treatments per person. Fill up your three hour spa time slot with a mix of massages, facials, body treatments, hydrotherapy or nails. Please contact the spa at 1-800-742-9633…
Golf ShawneeEnjoy this timeless Tillinghast golf course carved into our breathtaking natural surroundings, where 24 of its 27 holes are on an island in the pristine Delaware River.Learn More
AuthenticChoose to do as much or as little as you wish. For the active outdoor adventurer... play golf, canoe, kayak, raft, fish, or mountain bike. For the restful outdoor enthusiast, read a book on the veranda.Learn More
Back ThenBrush up on how the Shawnee area was developed. How it came to be the host of elite PGA and Championship events. Discover the impact of its legendary owners.Learn More
Here you will find frequently asked questions and answers about The Shawnee Inn and Golf Resort located in Shawnee on Delaware, PA. If you don’t find the answer you’re searching for please contact us.
Q. Why choose the historic Shawnee Inn and Golf Resort?
A. Choosing the right resort property for your vacation can be an overwhelming process with so many resorts to choose from. At the historic Shawnee Inn and Golf Resort we are committed to ensuring that your getaway is enjoyable and memorable. Our dedicated reservationists will help start your trip to Shawnee on Delaware off right with their comprehensive knowledge of our resort and the surrounding areas. Once at Shawnee, each member of the staff is committed to provide exceptional service to every guest at every opportunity.
Q. How do I reserve a room online?
A. Simply search for your desired package from our Reservation page, which is located to the left on the lower navigation bar. After you choose your package, you will be prompted to enter your dates of travel, after which you will see a list of room types and rates from which to choose. Your Shawnee Inn and Golf Resort reservation can be completed in a few steps.
Q. What are the check-in and checkout times?
A. Check-in time is 4 pm EST (Eastern Standard Time). Your room will be ready for you by 4 pm. If you would like to arrive earlier and begin participating in activities, you are welcome to do so. We will store your bags at the Guest Services desk while you enjoy the activities. Shower and bathroom facilities are available for you during this time until your room is ready.
Check-out time is 11 am EST. We will store your bags at Guest Services until you are ready to have them loaded into your car. Please return room keys to Guest Services no later than 11 am EST. There is no refund for early departure.
Q. What is your cancellation policy?
A.. There is no penalty if you cancel at least 48 hours prior to your arrival date and time of check-in (4pm). If you should cancel within 48 hours of your arrival date or do not cancel and do not show you will be charged the room fee plus taxes for the first night of your stay.
Q. What types of payment do you accept?
A. All major credit cards, travelers’ checks, and cash are accepted on the resort.
Q. What can gift cards be used for?
A. Gift cards are redeemable for any Shawnee Inn and Golf Resort product or service including merchandise, spa, dining, and accommodations. Unused value remains on card and cannot be redeemed as cash. The Shawnee Inn and Golf Resort is not responsible for lost, stolen, or damaged cards or any unauthorized card use.
Q. How do I plan a meeting or special event at The Shawnee Inn and Golf Resort?
A. For information on meeting, conference, or group events please visit our meetings page or call us at 1-800-742-9633.
Q. How do I contact The Shawnee Inn and Golf Resort?
A. We want to hear from you. Please send us your questions, inquiries, and comments to:
PO Box 67, Shawnee on Delaware, Pennsylvania 18356
Please be sure to specify whom you are mailing to (e.g. “Attn: Reservations Dept,” “John Smith – Resort Guest,” etc.)
Phone: (570) 424-4000. Fax: (570) 424-9168. Email: email@example.com
Q. What are the different accommodation types at The Shawnee Inn and Golf Resort?
A. The Shawnee Inn and Golf Resort offers a diverse collection of accommodations. Choose from rooms in our historic main Inn or at the nearby Delaware Lodge. In the heart of Shawnee Village we also have The Legacy Collection, our new luxury accommodations.
Q. Do you have a pet policy?
A. Pets are not allowed in any of the resort accommodations.
Q. Do you have a dress code?
A. The Shawnee Inn and Golf Resort strongly recommends ‘Resort Attire’ while on the golf course and in our dining areas. Slacks, shorts, skirts (for women), and collared shirts are the acceptable forms of attire. We ask that players do not wear denim, cut-offs, t-shirts, or tank tops. Any guest that fails to comply with the stated dress code will be asked to change into the proper attire prior to golfing or dining.
Q. What should I bring?
A. Comfortable clothing and shoes – We offer a variety of recreational options throughout the day, so you will need comfortable clothes and shoes. You may also want to include a pair of hiking boots if you plan on enjoying some of our scenic hikes (helpful but not necessary).
Bathing suit and cover up – Our indoor swimming pool and river front beach are great for swimming laps, aerobic workouts, and relaxing.
A hat and sunscreen – Keep the sun off of your face and conceal the bad hair days with a hat. Bring some sunscreen, too.
A good book – Current magazines and daily newspapers are available, but you might want to bring a copy of that book you have wanted to read for months but just can’t seem to get to.
Q. What should I know about gratuities?
A. For guests that are on a dining package a small gratuity is included for meals. However, any additional gratuity is welcome if you feel you have received exceptional service.
Q. What is the smoking policy?
A. In the interest of health and well-being, The Shawnee Inn and Golf Resort is a non-smoking facility. Smoking is prohibited inside all interior public spaces on the property, including all buildings, guest rooms, and in or around the pool area. Smoking is permitted in outdoor, non-public areas only. Any evidence of smoking in guest accommodations will result in a $250 fee.
Q. Can I bring my own alcohol to The Shawnee Inn and Golf Resort?
A. The Shawnee Inn and Golf Resort has an assortment of fine wines, cocktails, and assorted beers. Our culinary team has selected a variety of wines and beer that will create an added dimension to our cuisine. Guests are not permitted to bring their own alcoholic beverages into our dining facilities and public areas indoor or outdoor. Any alcohol brought to our facility may only be consumed in your guest rooms.
Q. What are the taxes and resort fees?
A. All of our packages include the taxes and resort fee. However, if you are not on a package there will be a six percent state tax, three percent occupancy tax, and $15 resort fee.
The resort fee covers the use of our indoor pool, Jacuzzi and sundeck, sandy bank swimming area, tennis, most resort activities offered by our recreation department, all local calls (up to 30 minutes), incoming faxes (up to 10 pages), local newspaper, safe deposit use at the front desk, and parking.
Q. Does the Inn have Internet available?
A. There are two computers for guest use available in our business center. The hotel is also WiFi accessible. There is dial up access available in each room as well.
Q. What type of discounts do you honor?
A. Our packages are already set at a discounted rate providing savings to our guests. If you are not on a package and show your AAA or AARP card we will give a 10% discount on your room during non-holiday periods.
Q. What activities and entertainment are included in my stay?
A. Every Tuesday night we offer a free concert either on the front lawn or in our lobby. Our recreation department has put together a variety of activities including, but not limited to Approach Course golfing, island hopping, hiking, bird spotting, volleyball mixer, campfire, and stargazing. For a more complete list please visit our recreation page.
We also have an indoor pool and Jacuzzi. For a nominal fee we offer golfing, golf lessons, canoeing, rafting, kayaking, mountain biking, guided fishing trips, and a spa as well.
Q. What are my dining options?
A. Shawnee Inn has several options available for dining. Our River Room is open for breakfast, lunch, and dinner. The fare offers a variety of dishes ranging from venison to steak to pasta. Our Bistro is open seven days a week (weather permitting) for lunch and light fare. The Buckwood offers coffees, iced coffees, smoothies, and pastries. Also on our property is Sam Snead’s featuring oak grilled steaks.
Room service is also available from 6:30 am – 10 pm.
Q. What is a resort fee?
A. The Shawnee Inn and Golf Resort prides itself on delivering exceptional guest service. Our resort fee gives us the ability to extend all of the additional luxuries we offer at our historic resort. These luxuries include our heated swimming pool, pool towels, fitness center, sand volleyball court, our sandy bank (our private riverside beach on the edge of the Delaware River), direct river access, bonfires, hayrides, guided hikes, unlimited use of our 6-hole Chip & Putt course lit for night play including golf clubs, golf clubs to use on our main golf course, one small bucket of balls at our driving range, tennis courts, planned recreational activities, unlimited local and 800 phone calls, incoming faxes, USA Today newspaper, business center access, wireless Internet access, and safe deposit box at the front desk. Some of our activities and amenities are seasonal and are weather permitting.